Sport Link LLC Sofia, Bulgaria Email: sportlink@spotsscoreboard.com
Sport Link LLC ("Company," "we," "us") is the data controller for personal data processed through the ClipboardIQ application ("App").
Coaches may enter information about their squad members, including:
Important: Squad member data consists of unverified notes entered by the coach. These are the coach's subjective professional observations, not verified identities. Players do not have accounts in the App, do not log in, and do not provide any information directly. This data cannot reliably identify specific individuals and is treated as the coach's professional content.
Payment processing is handled by third-party processors (Paddle, Apple App Store, Google Play Store). We do not directly collect or store credit card numbers or banking details. We receive subscription status, transaction identifiers, and billing country from payment processors.
When you use AI features (Practice Planner, automated feedback questions), contextual data from your account is sent to third-party AI service providers for processing. This includes:
Only data relevant to the current request is sent. We apply data minimization — the AI receives the minimum context needed to generate useful recommendations.
We may use anonymized, aggregated data derived from usage patterns to improve the App. This data is stripped of all personally identifying information before use. See Section 10 for details.
We share personal data only with the following categories of service providers, who process data on our behalf under appropriate contractual safeguards:
The App uses third-party AI models to power its AI Practice Planner and related features. Current providers include:
We may use additional or alternative AI providers for specific features (e.g., language-specific models). Any such provider will process data under terms consistent with this Privacy Policy. We will update this section when providers change.
When you sign in using a third-party provider, we receive limited profile information from that provider:
We only receive the information necessary to create or link your account. We do not access your contacts, calendar, or other data from these providers.
We do not sell, rent, or trade your personal data to any third party. We do not use advertising networks or analytics services. We may disclose data if required by law, court order, or to protect the rights, property, or safety of Sport Link LLC or others.
For users in the European Economic Area (EEA), we process personal data under the following legal bases:
| Processing Activity | Legal Basis |
|---|---|
| Account creation and service delivery | Contract performance (Art. 6(1)(b)) |
| AI practice plan generation | Contract performance (Art. 6(1)(b)) — AI features are part of the service |
| Payment processing | Contract performance (Art. 6(1)(b)) |
| Service improvement via aggregated data | Legitimate interest (Art. 6(1)(f)) |
| Venue attendance estimation (hashed device identifiers) | Legitimate interest (Art. 6(1)(f)) |
| Legal compliance | Legal obligation (Art. 6(1)(c)) |
| Data Category | Retention Period |
|---|---|
| Account data | Retained while your account is active |
| Coach-generated content (plans, drills, history) | Retained while your account is active |
| AI conversation logs | Retained while your account is active |
| Squad and player data | Retained while your account is active |
| Venue/spectator data (hashed device identifiers) | Retained while associated game data is active |
| Diagnostic data (error logs) | Retained for up to 90 days |
| Payment/subscription records | Retained per legal requirements (up to 10 years for tax/accounting) |
Upon account deletion request: Your account is deactivated and your email address and personal data is anonymized so it can no longer be used to identify you. If you require immediate and complete erasure of all your data, contact us at sportlink@spotsscoreboard.com and we will process your request manually within 30 days.
AI provider data: Data sent to AI providers is subject to their retention policies. Mistral AI retains API data for up to 30 days, then deletes it. Following an account deletion request, no new data will be sent for that account.
Backups: Anonymization is propagated through regular backup rotation cycles.
We implement appropriate technical and organizational measures to protect personal data, including:
Authentication and Sessions: The App uses JSON Web Tokens (JWT) stored on your device for authentication. These tokens contain only a non-identifying session identifier and an expiration timestamp — no personal data is embedded in the token. Session data is stored server-side. We do not use tracking cookies or any form of cross-site tracking.
The App is intended for use by adult coaches aged 18 and older. We do not knowingly collect personal information directly from children under 13 (under 14 in Bulgaria per the Bulgarian Personal Data Protection Act, or under 16 in other EEA member states where applicable).
Squad member names and coaching notes entered by coaches are the coach's own professional notes. They are not accounts, profiles, or verified identities of minors. No child interacts with the App directly, and no child provides any information to the App.
If a parent or guardian believes that information about their child has been entered into the App and would like it reviewed or removed, please contact us at sportlink@spotsscoreboard.com . We will promptly address such requests.
You have the right to:
To exercise these rights, contact us at sportlink@spotsscoreboard.com .
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
Categories of personal information we collect:
We do not sell or share your personal information as defined by the CCPA/CPRA. We do not engage in cross-context behavioral advertising.
Your rights:
Service providers vs. third parties: AI providers (Mistral AI and others) are classified as "service providers" under CCPA — they process data only on our behalf, under contract, and are restricted from using it for their own purposes.
To exercise these rights, contact us at sportlink@spotsscoreboard.com . We will respond within 45 days.
We may in the future use anonymized, aggregated data derived from usage patterns to provide community-level features and insights (such as aggregated drill effectiveness trends or popularity statistics across similar teams). Such data will be:
We will update this Privacy Policy before launching any such features. If an opt-out mechanism is applicable, we will provide one.
Your data is primarily processed in the European Union. AI service providers (currently Mistral AI) also process data within the EU. If we engage service providers outside the EEA in the future, we will ensure appropriate safeguards are in place (such as Standard Contractual Clauses or adequacy decisions) per GDPR Chapter V.
We may update this Privacy Policy from time to time. Material changes will be communicated through the App or by email. The "Effective Date" at the top reflects the most recent revision. Your continued use of the App after changes are posted constitutes acceptance of the revised policy.
Sport Link LLC Sofia, Bulgaria Email: sportlink@spotsscoreboard.com
For data protection inquiries or to exercise your rights, email us at the address above. For complaints, you may also contact the Commission for Personal Data Protection (CPDP), 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, Bulgaria; website: https://cpdp.bg ; email: kzld@cpdp.bg .